Course Description and Delivery

  • Training programs will include 80% practical and 20% theory components.
  • Courses designed for new entrants will be offered for five (5) days a week and the contact hour will be four (4) hours a day.
  • For some courses like Customer Support and Services for Tech, IT Sales, e-Commerce Entrepreneurship special focus will be there on demonstration, group discussion and presentation work;
  • Each batch will consist of 25 trainees, at least 30% of enrollment to be female trainees;
  • Up-skilling courses will be offered to prepare trainees (mid- to high-level employees working in the industry) to take exams for international vendor certifications;
  • For all the courses designed for new entrants, there will be additional 20 hours dedicated session on tailor-made communication skills aligned with the specific need of the sector.